Terms & Conditions


All travel arrangements booked through this web site will be made by Travel Club Elite Ltd, who act as agents for all suppliers. We are a Member of ABTA (No: 82689) which means you have the benefit of ABTA’s assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking. Terms & Conditions of any suppliers are available, on request, prior to your entering into any contract.


The Contract

Travel Club Elite Ltd. are agents for all airlines, tour operators, ferry companies, car hire companies, and all other suppliers used within the web sites.

When you make a booking either directly or indirectly from the web site you must ensure that you know what you are booking, and any travel conditions that may or may not be attached to that flight or booking, as mistakes may be expensive to rectify.

The first named person (who must be over 18) must complete our booking form accepting these conditions on behalf of all persons named in the booking. Your contract with us comes into force when either you complete the payment boxes with a valid credit card, or when you give a credit card number over the telephone, or make any other form of payment for deposit or full balance.

You should not make a payment until you are conversant with all details of the booking. Once you have made a booking we will issue a receipt for the payment, and the Supplier's invoice will follow.

* It is your responsibility to ensure that all details of the confirmation invoice are correct, and to inform us of any discrepancies within 10 days of receipt.

You must ensure that you are familiar with the booking terms and conditions, together with hotel, resorts and all other descriptions and specifications in your tour operator's brochure and / or websites as these form part of your contract with the tour operator.

Correct Spelling of Names and Titles

All names, titles, and initials of those travelling must be correctly given at the time of booking. All passenger names must be the same as shown on each person's passport.

Changes cannot be made at a later date without extra charges being incurred, and the first named person on the booking form will be liable.

All such charges are clearly shown under Service Charges.

Final Balances

For all scheduled flight bookings made directly through the web site full payment will be required at the time of booking. This serves to secure your reservation at the price shown.

For all other bookings, you will receive a confirmation invoice from the supplier, and the final balance payment is required no less than twelve weeks before departure.

It is your responsibility to ensure that the final balance is received by us.

Failure to settle a final balance may be treated as a cancellation with the loss of deposits and possible cancellation charges as levied by the Principal.

Cancellations

Cancellations will be accepted at any time in writing from the first named person on the booking form. Tour Operators', Airlines' or other Suppliers' booking conditions will be applied.

When a holiday has been cancelled after full payment has been made, any discount taken must be repaid and claimed back from your insurance company.

Should the reason for cancellation be covered under the terms of an insurance policy, you may be able to reclaim these charges less any excess.

Insurance

It is a booking condition of all tour operators that you have adequate travel insurance. Such insurance will ensure that you have cover against cancellation charges, medical costs, loss of money or personal effects, and personal liability.

If you require insurance cover, Travel Club Elite Ltd. will be pleased to arrange it for you at the time of booking, but you are free to make any other arrangements.

If you do not take our insurance, you will be required to either sign an indemnity form, or provide details of alternative cover.

It is your responsibility to ensure that all passengers named on the booking have adequate insurance cover.

Clients are covered from the date that the insurance premium is paid, and if you do not arrange cover at the time of booking, you are not covered until such time as you arrange cover.

You must carefully read and sign the insurance policy, your attention is expressly drawn to the 'Important Declaration' & ‘Changes in your circumstances during the period of insurance’ and to the Exclusions. You must make disclosure of any pre-existing medical conditions, which the insurance company may not cover.

Please note that full 'Terms and Conditions' of insurance are available from the supplier through Travel Club Elite Ltd.

Information contained in these web pages is intended for guideline purposes only.

Passports

All passengers must have a valid passport. Passports should be valid for six months from the date of your return. Please inform us if you do not hold a full British passport.

All children now require their own passport.

Costs & Payment

For bookings either by phone or on our website, we undertake to provide accurate prices that include all fixed non-optional extras and fuel supplements. All costings are subject to final confirmation as on the Supplier's confirmation invoice.

Visa Debit Cards are subject to a small handling fee (details on request). Master Card Debit Cards are processed free of charge, as are Bank Transfers and Cheques.

All payments by Credit Card will be subject to a handling fee.

We do not accept Diners Cards.

How do I know my Debit or Credit Card will be stored securely?

Your card details will be processed via secure systems that are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). This industry standard was developed by Visa and Mastercard and other financial organisations to protect cardholders' data from fraud.

Please note, we will never store the three digit security code on the reverse of your Debit or Credit Card.

Flight Times

In the case of package holidays, scheduled flights, or charter seat sales only, flight timings are provisional and may be subject to change.

We will inform you of major changes.

Service charges

If you need to change or cancel your travel arrangements, Tour Operators may apply charges. The good news is that Travel Club Elite won't: we know that making your plans is often complicated and time-consuming; we certainly don’t wish to add to your stress levels, or costs!

Our telephone lines are open on 0121 213 0012 from 0900 to 1730 hours on weekdays, from 0900 to 1700 hours on Saturdays.

Should you need any help our staff are here to assist.

If you make use of our callback phone back service outside of office hours, we will contact you at the earliest opportunity on the next working day.

Jurisdiction

All agreements between the traveller and us shall be governed by English Law and within the exclusive jurisdiction of English Courts. Your Contract will be concluded in English.

Copyright

Copyright and Intellectual Property Rights © Travel Club Elite Ltd. 2008

The copyright on the material contained on this site is the property of Travel Club Elite Ltd. or its licensors. You may use the material contained on the web site as set out below.

For your personal, non-commercial use only ,you may save and print individual items included on this Site

Copying, or use of, material from this web site for any commercial purpose is not permitted.

All intellectual property rights subsisting in this site and its contents(excluding third party software and source materials used in connection with it) are owned by Travel Club Elite Ltd. All such rights are reserved


Links To Other Web Sites

Links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider.
Access to a linked site is subject to that site's own terms and conditions, to which you should refer.

Please note, linked sites are not necessarily members of ABTA.


Pricing & Availability

Offers have limited availability and may be changed or withdrawn without notice. Prices usually based on two adults sharing, please ask for other arrangements. Departures usually based on London, please ask for other airports. Prices are as advised to us, at time of issue. Errors and Omissions Excepted.

 

Travel Club Elite Discounts

Discount offers may be changed, or withdrawn, without notice. Discounts apply to most UK-based tour operator products, which are normally available for sale, via travel agents. Some operators & products may be excluded, please ask for details. Scheme does not apply to 'Direct-Sell' tour operators.

Discounts may not be applied to some cost items, such as airport taxes, details on request.

Applicable tour operator prices are as advised to us, at time of booking. Holiday prices are fluid and dynamic and may be changed at a moment's notice, prior to booking, at which point they are confirmed. Prices may go up or down until confirmed. Rarely, some specific operator offers may not be available with this discount scheme.

Any available tour operator discounts, free child places, etc. will still apply, in normal circumstances, in addition to the Travel Club Elite discount. However, the Travel Club Elite discount, may not be combined with any other Travel Club Elite offer or discount.

Tour Operator vouchers may be applied to your booking, but may affect available discount levels.

Should a customer amend their holiday (cancellation of a passenger and/or change their holiday) and the cost is less than the original, the discount applied will be reduced to reflect the new discount percentage on a pro-rata basis.

If a customer cancels their booking any discount applied will be withdrawn.

Travel Club Elite Ltd. acts as agents for ATOL holders in the provision of all flights-included tours & holidays. Their Terms & Conditions are available on request, or on their own websites. All the package holidays we sell come with protection for your money. If you buy a single travel service then this might not apply. Package holidays are protected by the package organiser and we will provide you with their confirmation. Errors & Omissions Excepted