Travel Club Elite Blog

21 August 2015 11:41

Customer Feedback

Dear Zoe

Many thanks for the very fine flowers which Travel Club Elite sent us for booking with you again.

They are very much appreciated - and quite unexpected.


M.B & D.B

20 August 2015 11:52

Customer Feedback - Deana for Sandals

Just a personal message to you about Deana Manser. I don't think you realise how good Deana is at her job. I made the call to Travel Club Elite and Deana was the one who took the call.


All I said that, I was thinking of going to Barbados in November for a week and I would like to stay at the Sandals. I was amazed how much knowledge she had and how friendly and polite she was towards me. I felt that I was in Barbados when she was giving me the insight about the hotel and all the facilities in the hotel. I did check other websites for prices but no one could beat the deal I got from Deana. I must say she is an asset to the company. From start to finish the service I have received has been excellent and I haven't even gone yet.


I would like to thank Deana for the service and everything else you have done for me, I will make sure that the company is recommended to my family and friends and will also tell them to speak to Deana for any travel bookings.


Regards


P.K

See our great Sandals Offers!

07 November 2014 10:56

Why taking to the piste should be top of your bucket list

It's not all about the skiing...

If you haven’t been skiing before, but always wondered what all the fuss was about, you need to check out our top inspirational reasons as to why it should be at the top of your bucket list…

Ever heard of Après Ski?

Just imagine being at home in the UK, dining in the cosiest of restaurants; or sitting in your local country pub next to the open fire; the atmosphere of that last night out with friends before breaking up for the festive period. Now add a sprinkling of snow & like minded new found friends - this is Après Ski.

It’s possibly one of the main reasons skiers continue to visit the slopes time and time again. Forget about the 3 hours of perfecting your snow plough and parallel turns, the aching legs from trying to stay upright on the button lift or the continuous line of 4 year old French children, effortlessly gliding past you - whether you’re a competitive or beginner skier, you’ll be able to hang up your skis at any outdoor bar on the slopes and enjoy your well-deserved beverage with many other fellow skiers - and then depending how much you’re enjoying yourself – party the night away.

The spectacular picture postcard setting is the first thing that hits you when you arrive at any ski resort. Many of the resorts are made up of historic, dimly lit, wooden lodges and cobbled streets, lined with pizzerias and bars, from which you can see panoramic views of the mountain ranges.


*


If it's adrenaline you’re looking for then this might possibly be one of the most extreme sports you can easily give a go. The rush of the slopes is what all skiers love and have in common; you can’t beat the exhilarating feeling of being able to ski past someone in the blink of an eye. Even if you’re a beginner, once you are confident to explore the more open slopes, you'll feel like you’re going ten times faster than you actually are! Ski lessons are optional with most ski companies, but with Club Med Ski Holidays, they are included in the price!

When we say ‘ski’ it doesn’t necessarily mean it’s all about the skiing. Nearly all ski resorts offer a range of snow sports you can take part in from snowboarding and tubing to snowmobiles and husky sledding (dependant on where you visit). If you go on Club Med Ski Holidays or Mark Warner Ski Holidays, you may even find spas to relax and regenerate in. Most resorts offer a wide range of beauty treatments and many accommodations come with an outdoor Jacuzzi. If you visit, this is a must – it’s quite a memorable and surreal experience, sitting in an outdoor hot tub, surrounded by the sparkling snow and slopes!

Another aspect that makes ski stand out from your average package sun holiday is the accommodation and cuisine. On Mark Warner Ski Holidays, you will stay in a catered chalet and enjoy breakfast, afternoon tea (cakes!) and 3 course evening dinner with wine. Club Med Ski Holidays are all Inclusive - you can pretty much eat and drink what you like from morning until midnight.

As you can tell, a skiing break is completely different to the ‘norm’ and once you’ve tried it you will always want to return to the slopes.

Travel Club Elite
0121 213 0012

06 November 2014 12:00

Visit the Largest Ski Area in the World with Mark Warner Ski

Date: Wednesday 5th November 2014
Subject: Skiing in Les 3 Vallees, La Plagne


Are you a skiing enthusiast? If so, then heading to Les 3 Vallées should definitely be on the top of your to-do list. I have just returned from a brilliant week staying at Mark Warner Chalet Loden in Meribel.

'...this was by far my favourite skiing trip I have experienced...'

The outbound trip was smooth, as we decided to take the British Airways charter flight option from Gatwick to Grenoble. Within 30 minutes of landing, we were off the plane and on the coach for a 2hr 30min journey to the stunningly beautiful French Alps.

Mark Warner were excellent hosts in every way; lift pass collection and ski hire took place at the chalet, so no time was wasted going into the village to collect them, for what was promising to be an enthralling week of skiing.

*
Les 3 Vallees offers stunning views and excellent ski conditions
Les 3 Vallées has the largest and most varied ski area in the world, catering for all abilities - from complete novice to expert skier - so you should never be short of challenging runs! We were very lucky to have 10cms of snowfall on our first night, so our inaugural dinner was full of excited chat towards what our first day on the slopes would entail.

No trip to Meribel would be complete without a visit to the iconic Folie Douce for a little bit of après ski. Table top dancing is optional but encouraged. If that isn’t enough for you, then you can round off your day at the Rond Point, a local club, where you can sample some tasty apple flavoured vodka.


The week was simply incredible; the chalet hosts were superb, the catering was the best I have ever had & this was by far my favourite skiing trip I have experienced. Would I go again? You bet - I’m already bookedM again for next year!

Travel Club Elite
0121 213 0012

Mark Warner Ski Holidays include:
- Flights & resort transfers
- Accommodation
- Welcome drinks & canapes
- Breakfast, Afternoon tea, 3 course dinner with wine
- Mark Warner Ski Lift pass collection service
- Childcare available at extra cost




05 November 2014 15:29

Travel Club Elite: Five Star Service, Five Star Company

Date: 10th October 2014
Subject: Review of Travel Club Elite


Edith, from Oxford, was very impressed with the service she received from Travel Club Elite!
'Really good travel agent to deal with! They have never let me down. Delightful, professional people to deal with. I booked up at the last minute and everything was done perfectly. I got a great deal from the team at Travel Club Elite, their quote couldn't be beaten (or matched) by anyone!'









05 November 2014 15:29

Two great reviews! A massive thanks!

Date: 2nd October 2014
Subject: Review of recent Club Med holiday.


Another fabulous review for Travel Club Elite, whereby one passenger saved over a £100 on her Club Med holiday. 



"Travel Club Elite were very impressive efficient and I saved money too. I was very pleased to save £100 off the price of my recent club med holiday. Everything was very efficiently handled and I will definitely use Travel Club Elite again!"

Mrs V Wilde, Cambridge

Another thanks us for making the booking process so easy!

"Excellent Service from Travel Club Elite! We were planning to book a holiday in Greece through our normal well-used route of dealing directly with the holiday company. Friends advised us about Travel Club Elite and we therefore approached them."

"We found their service to be excellent and price more competitive than dealing directly with the holiday company. I will be using Travel Club for our next holiday arrangements."

Mr H Barlow, Truro, Cornwall

06 August 2014 10:55

Review: Magnificent China, Wendy Wu

Date: Wednesday 6th August 2014
Subject: Review: Wendy Wu, Magnificent China


We have another fabulous holiday review for you all to see!

I travelled through yuorselves on a magnificent China Tour....which was splendid as was your service.


- Mr James Winterson

02 July 2014 09:42

Date: Wednesday 2nd July 2014
Subject: Review: excellent customer service


Colin, I am sure you will be aware of the fact I had to cancel myself attending our holiday and my place was taken by my step daughter. 

I would therefore like to express my appreciation for the fantastic job Maria did in executing this change and more latterly supported by Elaine.

I was very grateful for their support and the fact you were open all over the Easter break made this possible also, which I was very pleasantly surprised to find.

So in a day and age when people are quick to find the faults, I hope this note will show that when one gets good service, it is also very much appreciated..

We look forward to continuing to book our holidays through your company in the future.

Many thanks once again.

Mr J. Brown

18 June 2014 11:55

Review: Customer Feedback

Subject: Feedback of service. 

Hi there,

Just a quick note to thank you so much for the flowers! They are lovely and totally unexpected!

We had a fantastic time away and the hotel far exceeded our expectations. It was worth waiting 2 years for!

I wouldn’t hesitate to recommend it to anyone! Thanks for everything you always do for us, Sue.

Kind regards

Julie Johnson

For more information please call Travel Club Elite on 0121 213 0012 or visit our website at www.travelclubelite.com

11 March 2014 09:42

Review: Club Med Valmorel

Subject: Review of Club Med Valmorel.

Hi there,

On behalf of the 6 of us who have just returned from Valmorel  I would just like to say a huge thank you for the best Club Med holiday we have all ever experienced.

*
Club Med Valmorel, Valmorel


From the airport lounge at Birmingham to our private transfers each way and food on the plane which was a bonus and very welcome on the way home yesterday. Due to an accident on the way to collect us our taxi was a little delayed, conditions were terrible getting down the mountain due to snow most of the night and we only had 1 1/2 hours to check in, which we managed went through security and they were boarding the plane a little tight but we all arrived home safe and sound with everything intact which is always a bonus.

Once again can I please say a huge thank you to you and all your staff for making our holiday really enjoyable.



Kind Regards

Mrs S Price

NOTE: For any more information on Club Med Valmorel, please go to our website. Or call us on 0121 213 0012. 

16 December 2013 11:38

Date: Monday 16th December 2013
Subject: Review: Hurtigruten, Norway


*
Hurtigruten, Norway
My mum and I have just returned from a fabulous Hurtigruten mini cruise to Norway, booked via your company. Although we didn't quite manage to see the Northern Lights in their full glory, we did get a little glimpse one evening!

We both really enjoyed our trip, and loved the fact that the cruise ship runs a type of ferry service, in and out of many stunningly beautiful little fishing villages and towns along the coast.

Most of all, though,  I'm writing to say a huge thank you for the fabulous service we received from your colleague Maria. She not only provided us with a thoroughly professional and efficient booking service, she also went out of her way to get us a place on the trip - when I originally called to book, all the places were taken, and I was really disappointed because these dates were the only opportunity both me and my mum could get away together. I asked Maria to bare us in mind in case of any calculations, and when a place did eventually come up (several weeks later)  she remembered to give us a call, and we made the booking - she really did provide the most excellent service imaginable, and has made an 83 year lady and her busy daughter extremely happy.

Thank you, Maria.


Nicole S

To book a Hurtigruten cruise, then please call 0121 213 0012 or visit the website now for more details. 

16 December 2013 11:24

Date: Friday 13th December 2013
Subject: Mark Warner, Sea Garden review. 
Another happy customer! Linda Warren, from Somerset, recently visited Sea Garden, Turkey. Here, she tells us what she thought.
Just wanted to write and let you know that we had an amazing time at the Mark Warner Sea Garden Resort in Turkey! Our holiday was perfect from start to finish - wish we were still there! Great flights and well organised transfers - so much food on the flights and really lovely cabin crew. Warmly greeted by Mark Warner staff at the stunning resort, stress free check-in to our spacious room (Block 1 so perfect location for all amenities), sunny hot weather 39 degrees every day, plenty to eat/drink anytime of day with excellent range of activities for girls at Kids Clubs.
7fd5d60b-5cbb-45f3-937e-af67faa9ddb7
Girls made some lovely friends out there - lots of tears at Heathrow. However flight home was like one big party as they all knew each other. Girls even got to go in the cockpit and wear the Captain's hat!! Couldn't have asked for more for first holiday abroad with girls - was really relaxing for me too. Thank you so much for all your truthful and helpful advice - it was spot on!
Best wishes
Linda
For more information on Mark Warner Sea Garden Resort, Turkey, please feel free to call us on 0121 213 0012, or visit our website now for more details.

16 December 2013 10:27

Date: Monday 11th November 2013
Subject: Review: Mark Warner Levante Beach, Rhodes, Italy
Dear Maria,
Please accept this as our postcard to you from sunny Rhodes!!! Thank you for organising a great holiday.  It was very enjoyable and I would not hesitate to recommend to your clients.  The facilities were great, the staff were just so professional and the food was delicious. Our room was spacious, clean and convenient for the beach (although would have been nice to have seen the pool)!
You pulled off another great holiday for us. Hope you are enjoying the sunny weather. Best wishes until we need another rest.
Thank you.
Emily
Check out the Levante Beach page now at www.travelclubelite.com or call us on 0121 213 0012 for more information.

16 December 2013 10:11

Date: Thursday 24th October 2013
Subject: Review: Mark Warner Sea Garden
Sea Garden is a favourite location for a lot of travelers' who seek out that luxury elegance that comes with a holiday. Our customer Lisa Trotman, has just returned from a fun-filled week at the resort.
1444b24d-76f4-4624-abd1-e89b46acbae5
"My two sons and I spent two weeks at the resort back in 2010. Congratulations to Darren Greenway and Jen Doxford who headed up the superb team- of nannies and the waterfront staff. My youngest son's team leader Sara had the patience and good humour to make it simply 'the best holiday' Johnny has ever had!
So well done again Mark Warner, please send our thanks to the Sea Garden Hotel Group, British Airways and to Sue at Travel Club Elite who we booked with! Keep up the good work."
Call Travel Club Elite now on 0121 213 0012 or visit out website at www.travelclubelite.com for more details on other resorts!

16 December 2013 09:52

Date: Friday 11th October 2013
Subject: Review: Kuoni resort Bentota, Sri Lanka
Sparkling oceans, warm sandy beaches and exotic food, Bentota, Sri Lanka, is a favourite for Kuoni lovers. At Travel Club Elite, we strive to provide customers the best holiday experience, no matter which operator they choose to book with. Here, another happy customer, Allison Hadley, thanks TCE for our service.. .
Thank you so much for the most beautiful hand tied bouquet I received on Saturday! It is a pleasure to give my business to Travel Club Elite, the staff at your call centre are always so very helpful, courteous, and easy to deal with, and there is no pleasure placed upon one. This holiday is rather special; it is to celebrate my husband's 65th birthday. We have been to Club Bentota five times (usually booking direct with Kuoni) until I discovered you! The flowers have made my day! Thank you again so very much, may I wish you a good summer and brisk business!
Bentota
FACTFILE
Often dubbed the Paradise Island of Sri Lanka, Club Bentota is sandwiched by the Indian Ocean and Bentota River, offering fast paced activities that will thrill the adults as well as the kids! Whether you want to unwind by the pool or head for the beach for some wind-surfing or snorkeling, the resort can cater for all ages and different tastes. Comprising of 146 rooms, all with spectacular views, the main hotel presents itself as a beacon of tranquility, and guests can enjoy everything from the wide-range of culinary offerings and non-stop activities, performances and luxurious 5 star service.
Call Travel Club Elite now for more information on 0121 213 0012. Also, please read our terms and conditions on pricing on our website: http://www.travelclubelite.com/terms-and-conditions.asp

16 December 2013 09:34

Date: Monday 30th September 2013
Subject: Review: Rome, Italy. 
Rome is one of the world's oldest and most vibrant cities. Brimming with culture and with the sun shining almost all year round, it isn't surprising that most families want to hop on a plane and taste the offerings of this charming destination. Here, one mother describes her latest holiday adventure.. .
Well, its now back to earth with a bump.  We got back from the cruise and our stay in Rome yesterday.  What can I say, we had an amazing trip and saw and did so much.  It pretty much all exceeded my expectations as I had only been to Corfu before so Venice, Rome, Athens, Pompeii etc were all new to me.
rome 3rome 2
All the transfers worked brilliantly, the only problems we had were with local taxi companies here but they didn't cause any major problems, everything else worked like clockwork. The Ruby Princess was good, but not quite as good as the Sea Princess.  The service/staff were 4* rather than 5* with the exception of our cabin steward.  We would still go back very happily though.  Matt had a great time, there were about 60 13/14 year-olds of varying nationalities.  There wasn't a huge amount organised for them but they seemed to hang out by one of the pools/jacuzzis and be very happy in a large group - lots of independence too.
 We used a private guide in Venice who was very good and I can recommend her although she was expensive, and we pre-booked a taxi driver (both from Trip Advisor) in Athens who was fantastic.  Nothing was too much trouble, he was knowledgeable, courteous, took us to the Acropolis for 8.30am so we were ahead of the crowds/heat, worked his way round the planned road closures for a demonstration at the Parliament in the afternoon, made sure Matt was happy and basically did a great job and was very reasonable.  He does trips around Athens but also private tours all over Greece in his Merc.
We also did a general tour of the Colosseum and Forum in Rome and had two very good guides who we would book up with when we return, so I can recommend them too; we can't believe its all over.  It would be good to look at something for October but suspect the piggy bank is empty now so will have to wait until next year.   Not sure what we will do as Matt is off on cricket tour to Sri Lanka for two weeks in April (its alright for some).  We might think about going out and watching some of the matches or might go off somewhere with just the two of us so will be in touch when we have more idea and see what you suggest. Once again, thanks for all your help and patience.
Sue L
Call Travel Club Elite now on 0121 213 0012 for more details.

16 December 2013 09:34

Date: Monday 9th September 2013
Subject: Review: Teos & the Algarve 

teos



Just a quick line to thank you for organising the Algarve holiday in your normal highly organised way.
Many thanks, Travel Club!
Clive Andrews
Teos
Just back from a brilliant holiday in Teos with Neilson which you sorted for us . Teos is not happening next year so we are looking to go back with Neilson. Any suggestions for two weeks for Karen  and me?
Barry Smith

13 August 2013 10:26

 El Gouna, Club Med Holiday Review

Date: 13th August 2013
Subject: Elaine Barnes (customer services) visits El Gouna, and offers her thoughts on the resort.

Our resident Customer Services advisor Elaine Barnes took a trip to El Gouna at the Club Med El Gouna Resort in Egypt. She has worked in travel for many years and is sending regular updates about her latest trip to Club Med El Gouna. Her first report comes from, well, you can work out for yourselves from her photographs!
Club Med El Gouna
Club Med El Gouna
I had two bottles of champers on the flight out so couldn’t cope with anymore. You can’t beat a cold beer at lunchtime. Having a lovely time. Very impressed with the food and service here. That’s the french for you. Wine is nice and plentiful and El Gouna harbour is amazing, very chic. Def the St Tropez of Egypt.”
You can head over to our Club Med El Gouna page for more details of the Club Med El Gouna resort – there is also a video of Club Med El Gouna for you to take a look at. We arrived in Hurghada airport and were met by a Club Med representative who escorted us to our 20 min private transfer to the Club Med El Gouna resort.
Our rooms at Club Med El Gouna were Club Room Superior which had recently been refurbished to a very high standard. We had twin beds with his and hers sinks, shower and panoramic terrace front doors overlooking the gardens and the zen pool.
Each day we were greeted in our room by a different ‘towel origami’, skillfully arranged by Tawfek our room attendant. On one afternoon, we came back from lounging by the lagoon with our champagne cocktails to find that Tawfek  had thoughtfully gathered some exotic flowers from the gardens and placed them in our room.
A Garden Party was held during out stay to which all hotel guests were invited. The catering staff worked extremely hard to prepare the tables and chairs around the Zen pool to encourage guests to mingle and get to know their fellow holidaymakers. The pool area was well equipped with comfortable loungers and parasols and the Club Med staff were always on hand to serve an array of delicious cocktails and drinks and pool snacks.
The lagoon provided a great place to paddle and cool off during the midday heat. We were also able to practice our windsurfing skills in the shallow waters that the lagoon provided, before venturing out into the open sea. The resort was well laid out, with only having two storey buildings, with all the facilities easy to find and within easy reach.
Club-Med-El-Gouna-2
The food at Club Med El Gouna exceeded all expectations. There was a wide choice of fresh sea food, prepared in front of us by one of the friendly chefs.  They prepared a variety of dishes for people with differing palates, too.The desserts were comparable to a French patisserie and the selection of wines and cheeses made for a perfect dining experience.
FACTFILE:
Location: North of Hurghada, on the Red Sea
Board Basis: All Inclusive
Rooms: Club Room, Deluxe Rooms, Suites
Sports: Aqua-fitness , Archery , Club Med fitness , Snorkelling, Guided walks, free practice of Beach soccer and Beach volleyball

13 August 2013 10:24

Wendy Wu Review – Vietnam Panorama

 Wendy Wu Review: Vietnam

Date: 13th August 2013

Subject: Vietnam holiday review, Wendy Wu

Two of our customers, Mr and Mrs P, have recently returned from a Wendy Tour, Wendy Wu Vietnam Panorama Tour. The 18 day tour is one of the best value Wendy Wu Tours and takes in many famous and fascinating sights. You can read their Wendy Wu Review below:
Wendy Wu Vietnam Panorama Tour
  After having had time to ‘recover’ from our super holiday in Vietnam, we would like to thank you and your colleagues for the very professional manner in which you dealt with our Holiday Booking.Everything went extremely well, the Cathay Pacific flight out was full but the return flight was two thirds empty so we had at least 3 seats each in which to get comfortable.
  The organisation was excellent as was our Tour Manager (Huan) and our Coach Driver (Bin).  The catering was far beyond anything we had expected as were the hotels.
  We were part of 18 as a group 12 Australians and 8 British – we all mixed extremely well and were sorry when the end of the tour arrived. Once again our sincere thanks to you for the friendly manner in which you helped us along with our booking.
  We will have no hesitation in recommending both your company and Wendy Wu Indochina Tours  to others who are thinking of visiting an extremely fascinating and friendly country.
If you would like to book any Wendy Wu Indochina ToursWendy Wu China Tours or Wendy Wu India Tours, then please contact Travel Club Elite for excellent service and extra savings – 0121 213 0012

13 August 2013 10:05

Club Med Sandpiper Review

Date: 13th August 2013
Subject: Sandpiper Review for Club Med Holidays

Experience a Florida Holiday with Club Med at Club Med Sandpiper, Florida. A family resort, Club Med Sandpiper excels in sports, fitness and families. One of our customers recently returned from Club Med Sandpiper and was so impressed, they sent in the following Club Med Sandpiper Review.
  We booked through Travel Club Elite who were extremely efficient, on the ball and got us a good price from Club Med – Will definitely be back to use them again!
  We are a family of 4 – children age 15 and 10, returning from Club Med Sandpiper Bay. We thoroughly enjoyed our weeks stay. Kids club for the 10 yr old was perfect as she could sign in and out as she pleased. Latitude 27 was superb ( run by GO Ethan who was amazing) We saw glimpses only of our children during the week as they ate every meal ( stacked burgers,paninis pasta and pizza only I believe!!) with new found friends. My husband and I sat in the adults only section of the restaurant and enjoyed some fantastic food – a good selection for everyone. The wine however is shocking!”
  The GO staff were by far the best we’ve experienced at Club Med Summer Sun Resorts – probably the USA service side of life and no tips would be accepted,even by porters with luggage. Check in and departure were a breeze and we even had a stretch Hummer to take us to the aiport! The chef du village , Lionel , was superb.
sandpiper bay
  The evening shows run by Fernando were again the best we have experienced! The fitness classes run by Audrey were phenomenal – wow! She has trained celebs and athletes and Club Med are so lucky to have her – she beats any personal trainer I have ever been to! Washing machines and tumble dryers at $1 a cycle are fantastic! This is a predominately English speaking CM compared to others I have been to ( although Americans there thought it very French!).
On a more negative side be careful of room selection – apparently there are various Family Rooms – some have segmented areas ( one area with King bed segmented by a wall housing two singles or bunks separated by bathrooms) Others ( which we were given) are one large room with all beds in one space. This is the poorest set up with Club Meds we have stayed in. I asked agent before I left but she was unaware – be aware and ask to see room before hand! In busy times this may not be possible, but we were their when it was quiet ( Florida schools had gone back) .
  The air-conditioning sounds like a 747 at take off speed – you get used to it after a 7 nights! They also only have 4 catamarans – come on Club Med – buy some more!! Also, water skiing used to take place of another Jetty which now looks like its not used – water skiing was stopped due to expense but the bay is perfect for water skiing and not so much for boats! Paddle boards are readily available – look out for dolphins!
  The Discovery centre is exhorbitant- day trips are more than quadruple the cost of a family of four hiring a car. A local round trip to shops is $35pp Its only 6 miles !! Does anyone use them??? Hire a car independently if you decide and they will deliver and collect from CM ( Avis ) Booking Car rental before you go is much cheaper than when you get there.
All in all, Club Med delivers for a family holiday – it caters for everyone! Mrs P, Hampshire, Family of 4, visited Club Med Sandpiper Bay 13th August 2012 for 16 Nights

13 August 2013 10:00

Da Balaia, Club Med Holiday Review
Date:13th August 2013
Subject: Holiday review for Da Balaia, Club Med

Club Med Da Balaia is one our most popular resorts for our UK & Ireland based customers. Located in Portugal, Algarve, the sun-drenched coastline, rocky coves and sandy beaches are ideal for watersports whilst inland, there are some fantastic championship golf courses. Mrs D from London, visited Club Med Da Balaia in September 2011 for 14 nights – her 4th holiday in 3 years with Travel Club Elite.
Thank you very much for your kindest assistance in arranging my holiday. It looks like we finalised all the arrangements with Sue on Saturday. But I am fully aware that  it was you, who invested a lot of time and efforts to meet my request regarding the flights.
I am very grateful to both you and your colleagues for a very professional and dedicated attitude to your customers. I am dealing with the Travel Club Elite for the fourth time for the last 3 years and it has always been a pleasure to deal with the people who are serving me.
Club Med Da Balaia is also a very popular resort for Travel Club Elite staff – a total of 7 visits over the past couple of years between our travel consultants! So if you have any questions about the resort, the food, the activities or rooms, then please call us! 0121 213 0012.

13 August 2013 09:58

Palmiye, Turkey: Club Med Review
Date: 13th August 2013
Subject: Review of Palmiye, Turkey
Just a quick note to say thank you and Clubmed for a lovely treat I suspect you arranged for us on our flight out from Manchester on 13th July. The meal and particularly the extra leg room was very impressive, it made my mums 80th birthday very special.
 The (new) Zen pool and Adults pool area at Palmiye were superb and general conversations with other guests confirms this resort to be the best CM in Europe  as it ticks so many boxes (Childcare, Food, Water Sports (water-skiing / sailing), Tennis, Boat trips (the resort has its own ”sailing ship” for a snorkeling and bay exploration), Final night party / Gala….. and I have probably left out many others !!
PALC_F112_008
So please pass on our thanks to Club Med for the above – it’s our 3rd time at Palmiye and hopefully not our last! I should perhaps go on TripAdvisor and add some +++ comments although I doubt it will boost its rating as I anticipate it will already be achieving 5/5.
FACTFILE:
The resort lies on a hill clad with umbrella pines, offering a charming view of the ocean, with endless activities including snorkeling, water sports and much more.Contact Travel Club Elite for more details.

13 August 2013 09:35

Cox & Kings: Rome Holiday Review

Date: 13th August 2013
Subject: Rome Review, Cox & Kings
Rome is one of the world’s oldest and most vibrant cities. Brimming with culture and with the sun shining almost all year round, it isn’t surprising that most families want to hop on a plane and taste the offerings of this charming destination. Here, one mother describes her latest holiday adventure.. .
Well, its now back to earth with a bump.  We got back from the cruise and our stay in Rome yesterday.  What can I say, we had an amazing trip and saw and did so much.  It pretty much all exceeded my expectations as I had only been to Corfu before so Venice, Rome, Athens, Pompeii etc were all new to me.
rome 3rome 2
All the transfers worked brilliantly, the only problems we had were with local taxi companies here but they didn’t cause any major problems, everything else worked like clockwork. The Ruby Princess was good, but not quite as good as the Sea Princess.  The service/staff were 4* rather than 5* with the exception of our cabin steward.  We would still go back very happily though.  Matt had a great time, there were about 60 13/14 year-olds of varying nationalities.  There wasn’t a huge amount organised for them but they seemed to hang out by one of the pools/jacuzzis and be very happy in a large group – lots of independence too.
 We used a private guide in Venice who was very good and I can recommend her although she was expensive, and we pre-booked a taxi driver (both from Trip Advisor) in Athens who was fantastic.  Nothing was too much trouble, he was knowledgeable, courteous, took us to the Acropolis for 8.30am so we were ahead of the crowds/heat, worked his way round the planned road closures for a demonstration at the Parliament in the afternoon, made sure Matt was happy and basically did a great job and was very reasonable.  He does trips around Athens but also private tours all over Greece in his Merc.
We also did a general tour of the Colosseum and Forum in Rome and had two very good guides who we would book up with when we return, so I can recommend them too; we can’t believe its all over.  It would be good to look at something for October but suspect the piggy bank is empty now so will have to wait until next year.   Not sure what we will do as Matt is off on cricket tour to Sri Lanka for two weeks in April (its alright for some).  We might think about going out and watching some of the matches or might go off somewhere with just the two of us so will be in touch when we have more idea and see what you suggest. Once again, thanks for all your help and patience.
Sue L
Call Travel Club Elite now on 0121 213 0012 for more details.

13 August 2013 09:30

Transun Holidays: Lapland Review

Date: 13th August 2013
Subject: Lapland Review, Transun

Lapland. With scenery so calm and mesmerizing, it isn’t a shock that most families pack their suitcases and head to Finland to visit Santa! Here, one of our customers, Clint Holmes, tells us what he thought of his stay with Transun holidays.. .
Our holiday to Lapland was totes amazeballs…we loved every single minute. Well, apart from the Husky experience at -37…but hey! It was certainly an experience!
The reps were ace, the staff at the hotel helpful…I think some old bat complained about something whilst we were there, but I don’t know what she expected…5* luxury rooms you ain’t getting out there! Yes, it’s basic accommodation, but clean and yes the food is basic, but tasted fine. We had a great time. Anyhow…wife and I are ‘considering’ a last minute break in the next week or two. After something cheap and cheerful if you have access to that kind of thing? We’ve just been camping, so fancy a nice pool and some crystal clear seas…got any offers you can point me to please? Just because we loved using Travel Club Elite’s services!
lapland 3Lapland 2FACTFILE
Santa’s On His Way – From £1109, plus extra savings on top from us!
2 nights in Karesuando / Hetta
Accommodation: Davvi Arctic Depart: East Midlands, Gatwick, Humberside
Lodge Aurora House, Davvi Arctic Lodge Cabins, Davvi Arctic Lodge Fell h
ouse, Davvi Arctic Lodge Hotel, Hotel Jussantupa, Lomakyla Rooms and Cottages,
Lomakyla Cabins, Majatalo, Arctic Star Hotel
Karesuando /
Hetta priceDepart: Bristol, Gatwick, Glasgow, Manchester, LutonAccommodation: Davvi Arctic Lodge Aurora House, Da
Sleigh Bells Ringing- From £879, plus extra savings on top from us!
3 nights in vvi Arctic Lodge Cabins, Davvi Arctic Lodge Fell house, Davvi Arctic Lodge Hotel, Hotel Jussantupa, Lomakyla Rooms and Cottages, Lomakyla Cabins, Majatalo, Arctic Star Hotel
Heavenly Peace- From £899, plus extra savings on top from us!
4 nights in Karesuando / Hetta
Depart: Gatwick, Leeds Bradford
Accommodation: Davvi Arctic Lodge Aurora House, Davvi Arctic Lodge Cabins, Davvi Arctic Lodge Fell house, Davvi Arctic Lodge Hotel, Hotel Jussantupa, Lomakyla Rooms and Cottages, Lomakyla Cabins, Majatalo, Arctic Star Hotel
Wonderful Christmas Time – From £1469, plus extra savings on top from us!4 nights in Karesuando
Depart: 23rd Dec from Gatwick & Birmingham.
Accommodation : Davvi Arctic Lodge Aurora House, Davvi Arctic Lodge Cabins, Davvi Arctic Lodge Fell house, Davvi Arctic Lodge Hotel, Arctic Star Hotel
White Christmas- From £1389, plus extra savings on top from us!
4 nights in Hetta
Depart: 23rd Dec from Gatwick & Manchester
Accommodation: Hotel Jussantupa, Majatalo, Lomakyla Cabins, Lomakyla Rooms and Cottages
Call Travel Club Elite now for more information on 0121 213 0012

13 August 2013 09:24

Kuoni: Club Bentota Review
Date: 13th August 2013
Subject: Holiday review, Club Bentota
*
Sparkling oceans, warm sandy beaches and exotic food, Bentota, Sri Lanka, is a favourite for Kuoni lovers. At Travel Club Elite, we strive to provide customers the best holiday experience, no matter which operator they choose to book with. Here, another happy customer, Allison Hadley, thanks TCE for our service.. .
Thank you so much for the most beautiful hand tied bouquet I received on Saturday! It is a pleasure to give my business to Travel Club Elite, the staff at your call centre are always so very helpful, courteous, and easy to deal with, and there is no pleasure placed upon one. This holiday is rather special; it is to celebrate my husband’s 65th birthday. We have been to Club Bentota five times (usually booking direct with Kuoni) until I discovered you! The flowers have made my day! Thank you again so very much, may I wish you a good summer and brisk business!
FACTFILE
Often dubbed the Paradise Island of Sri Lanka, Club Bentota is sandwiched by the Indian Ocean and Bentota River, offering fast paced activities that will thrill the adults as well as the kids! Whether you want to unwind by the pool or head for the beach for some wind-surfing or snorkeling, the resort can cater for all ages and different tastes. Comprising of 146 rooms, all with spectacular views, the main hotel presents itself as a beacon of tranquility, and guests can enjoy everything from the wide-range of culinary offerings and non-stop activities, performances and luxurious 5 star service.